Question Answer
Why does the system
keep beeping and
ashing?
When the red REPLACE CARTRIDGE light ashes, the anti-calc cartridge has
lost its effectiveness and needs to be replaced. If you do not replace the used
anti-calc cartridge, the red REPLACE CARTRIDGE light stops ashing and
the appliance stops beeping. The Dual Protect Anti-Calc system automatically
switches off the appliance and it cannot be switched on again until the anti-
calc cartridge has been replaced.
When the blue AUTO CALC CLEAN light ashes, the system is performing
the Auto Calc Clean process.
When the red light on the water tank ashes, there is not enough water or
the water tank is not placed in the water tank compartment properly. Fill the
water tank and put it back into the water tank compartment properly.
If the red light on the rinse tray ashes, the Auto Calc Clean process is
nished. Empty the rinse tray and place it back before you switch on the iron
again.
Why does the iron
remain cold?
The iron is not switched on. Press the iron power-on button.
The Auto Calc Clean process may be in progress. Wait for the Auto Calc
Clean process to nish and then switch on the appliance again.
The automatic shut-off function may have been activated. The appliance is
switched off automatically when the steam generator has not been used for
10 minutes. Press the iron power-on switch once to restart the appliance.
It is ready for use when the ‘iron ready’ light stops ashing and lights up
continuously.
Why doesn’t the iron
produce any steam?
There may not be enough water in the water tank or the water tank is not
placed in the water tank compartment properly. Fill the water tank and put it
back into the water tank compartment properly.
The appliance may not be hot enough to produce steam. Heating up takes
two minutes.Wait until the ‘iron ready’ light on the iron stops ashing and
lights up continuously.Then press the steam activator to start steaming.
You may not have pressed the steam activator. Press the steam activator on
the handle of the iron to start steaming.
The automatic shut-off function may have been activated. The appliance is
switched off automatically when the steam generator has not been used for
10 minutes. Press the iron power-on switch once to restart the appliance.
It is ready for use when the ‘iron ready’ light stops ashing and lights up
continuously.
Why does the appliance
produce noise?
It is normal to hear a pumping sound. When you hear an intermittent noise,
water is intermittently pumped from the water tank into the boiler.
When you hear a long pumping noise, the Auto Calc Clean process is in
progress. This is normal.
If the pumping noises do not stop, rst check if the water tank is placed in the
water tank compartment properly. If this is the case but the noises still persist,
switch off the appliance and contact the Philips Consumer Care Centre or
your Philips dealer.
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