promethean ActivConnect OPS-G Kasutusjuhend

IT Administration Guide

TP-2094-ML-V02

Table of contents

Table of contents 2

English 4

ﺔﻴﺑﺮﻌﻟا 18

文言 30

Čeština 42

Dansk 56

Eesti 70

Suomi 84

Magyar 98

Bahasa Indonesia 112

日本語 126

Қазақ тілі 137

Lietuvių 151

Latviešu 165

Bahasa Malaysia 179

Norsk 193

Nederlands 207

Język polski 221

Português 235

Svenska 249

ภาษาไทย 263

Türkçe 277

Tiếng Việt Nam 290

IT Administration Guide

TP-2094-EN-V02

Table of contents

Table of contents 2

Introduction 3

Network connections 4

Settings 6

Screen mirroring 9

Security 13

Introduction

ActivConnect OPS-G is a powerful Android device that comes with your ActivPanel.

This guide shows IT administrators how to set up the ActivConnect OPS-G.

This guide assumes the following for the ActivConnect OPS-G:

• The device has been installed and is mounted on the ActivPanel via the appropriate bracket.

• The device is powered on.

ActivConnect OPS-G IT Administration Guide 3

Network connections

ActivConnect OPS-G has Gigabit Ethernet, Dual Band 802.11 a/b/g/n/ac Wi-Fi (RTL8822), and Bluetooth® 4.1

hardware built in.

You can connect the ActivConnect OPS-G to wired (Ethernet) and wireless (Wi-Fi) networks.

For better performance, connect to a wired network whenever possible.

Connecting to a wired network

Use a network cable to connect the ActivConnect OPS-G to a network port.

If your organisation uses a DHCP (Dynamic Host Configuration Protocol) server, the connection configures

automatically after you connect the network cable. If a DHCP server is not running, contact your IT department.

Connecting to a wireless network

1. Select > .

2. Select Settings.

3. Select Wi-Fi.

4. Turn Wi-Fi on.

A list of available wireless networks appears.

5. Select the network you want to connect to.

Changing the network proxy settings

To change the network proxy settings, you need to know a proxy host name or IPaddress, and a proxy port number.

For details, contact your ITdepartment.

1. Select > .

2. Select Settings.

3. Select Ethernet configuration > Proxy > Manual.

4. Enter the relevant proxy details.

5. Select Connect.

4 ActivConnect OPS-G IT Administration Guide

Setting up the Wi-Fi hotspot

ActivConnect OPS-G can create a small area of Wi-Fi coverage. This feature can provide an internet connection to

nearby Wi-Fi devices. It also allows for wireless screen mirroring for up to five Wi-Fi devices.

When using the ActivConnect OPS-G as a Wi-Fi hotspot, the ActivConnect OPS-G must be connected

to a wired network to provide an internet connection to other devices.

1. Select > .

2. Select Settings.

3. Select More > Tethering & portable hotspot > Set up Wi-Fi hotspot.

4. The default name of the hotspot is ACON OPS.

To change the name, go to the previous menu and select More > Set device name.

5. If required, change the Security settings.

6. Enter a password and select Save.

7. Select the Portable Wi-Fi Hotspot toggle button to turn the hotspot on.

8. You can now connect nearby Wi-Fi devices to the ActivConnect OPS-G network.

ActivConnect OPS-G IT Administration Guide 5

Settings

Settings allow you to set up the ActivConnect OPS-G according to your needs.

For more information, see Android help support.

Setting up Bluetooth

The ActivConnect OPS-G is equipped with Bluetooth. This feature allows for short-range file transfer and controlling

nearby Bluetooth devices.

1. Select > .

2. Select Settings.

3. Select Bluetooth.

4. Select the Bluetooth toggle button to turn it on.

Changing the language

You can change the language and keyboard settings.

1. Select > .

2. Select Settings.

3. Select Language & input.

4. Change the required settings.

Changing the date and time

You can change the date and time settings.

1. Select > .

2. Select Settings.

3. Select Date & time.

4. Choose a time zone, or clear the Automatic Time Zone option to manually set the date and time.

Changing the display settings

The ActivConnect OPS-G automatically detects the optimal display resolution for the ActivPanel.

You can manually change the display resolution and refresh rate.

1. Select > .

2. Select Settings.

3. Select Display.

4. Select HDMI Resolution.

5. Select a resolution and refresh rate.

6 ActivConnect OPS-G IT Administration Guide

Changing the security settings

You can change the security settings, such as screen lock.

1. Select > .

2. Select Settings.

3. Select Security.

4. Change the required settings.

Users

You can create two types of user accounts, depending on their needs:

• User

Each user has their own apps and content, without restrictions. This user type is suitable for staff members.

• Restricted profile

Each restricted profile user has their own apps and content. You can restrict access to certain apps and

content, depending on the user's needs. This user type is suitable for students.

Adding users

1. Select > .

2. Select Settings.

3. Select Users.

4. Select Add user or profile.

5. Select the type of user you want to create.

6. To edit settings for the new user profile, log in as that user.

Removing users

1. Select > .

2. Select Settings.

3. Select Users.

4. Choose the type of user to remove.

• To remove a restricted user, select and then select Remove user.

• To remove a user without restrictions, select next to their name.

Updating the software

Update the software on the ActivConnect OPS-G to ensure that it always has the latest security patches and

features.

Promethean will communicate when new updates are available. We recommend that you also manually check for

updates every month.

ActivConnect OPS-G IT Administration Guide 7

To ensure that all important updates are downloaded and installed to the device, whitelist the

following URLs:

• http://cdn-otaupdate.prometheanworld.com

• https://otaupdate.prometheanworld.com

1. Select > .

2. Select Update.

3. Select Online update.

If a new update is available, the system downloads it.

4. When the download is complete, accept the update.

The device installs the update and then restarts.

Note: Do not interrupt the software update. If the software update is interrupted, it can affect the software.

8 ActivConnect OPS-G IT Administration Guide

Screen mirroring

The screen mirroring feature allows you to cast content from other devices onto the ActivConnect OPS-G screen.

The ActivConnect OPS-G is compatible with devices running the following operating systems:

• Windows®

• iOS™

• Android

• Chrome OS™

For more information, see: https://support.prometheanworld.com/article/?kb=1532.

About the ActivCast app

To use screen mirroring with Windows, Android and Chrome OS devices, you need to use the ActivCast app. The

ActivCast app is preinstalled on the ActivConnect OPS-G. iOS devices can mirror their screens without the ActivCast

app, but we recommend installing it.

You can download the ActivCast app by following the link below:

► https://support.prometheanworld.com/product/activconnect-ops-g

Renaming the device

To make screen mirroring easier, you can give your ActivConnect OPS-G a name.

We recommend using a different name for each device, for example "ActivPanel1" or "ActivPanel Classrom1".

1. Select ActivCast.

2. Select .

3. Select Settings.

4. Select Device Name.

5. Enter the device name.

To improve security, you can set a PIN code that needs to be entered on a device before it can use

screen mirroring.

Network requirements for screen mirroring

Screen mirroring is achieved by transmitting an H.264-encoded and AES 128 bit-encrypted video stream over a TCP

connection. This video stream is packetized with a 128-byte header. AAC-ELD audio is sent using the Airplay®

protocol. The master clock is synchronized with NTP.

The receiving and sending devices need to be connected to the same wired or wireless network.

ActivConnect OPS-G IT Administration Guide 9

To use screen mirroring, make sure your network's firewall is set up correctly. The following ports need to be open and

allowed:

• TCP 6000-7000, 7100, 47000, 47010

• UDP 5353, 6000-7000, 7011

HTTP requests

Screen mirroring uses a hard-coded port 7100. It is a HTTP server that supports the following requests:

• POST/stream

• Stream packets

• Codec data

• Time synchronization

• Password protection

POST/stream

Starts the live video transmission. The client sends a binary property list with the stream metadata, immediately

followed by the stream itself. At this point, the connection is no longer a valid HTTP connection.

As soon as the server receives a stream request, it sends NTP requests to the client on port 7010, which is also hard-

coded. The client needs to export its master clock, which will be used for audio/video synchronization and clock

recovery.

Stream packets

The video stream is packetized using 128-byte headers, followed by an optional payload.

Codec data

This packet contains the H.264 extra data in AVCC format (ISO/IEC 14496:15). It is sent:

• At the beginning of the stream

• Each time the video properties might change

• When screen orientation changes

• When the screen is turned on or off

Time synchronization

Requests are sent to the Airplay client at 3second intervals. The reference date for the time stamps is the beginning of

the mirroring session.

Password protection

An Airplay server can require a password for displaying any content from the network. This is implemented using

standard HTTP Digest Authentication (RFC 2617). The password protection is implemented automatically by

ActivCast.

10 ActivConnect OPS-G IT Administration Guide

Identifying the ActivCast receiver

Before you can start screen mirroring, the sending device needs to identify the receiving device.

Options for identifying the ActivCast receiver

There are four ways to identify the ActivCast receiver. This information in on the main screen in the ActivCast app on

the receiving device.

1

Name

The name of the receiver is broadcasted, and you can connect to the receiver using the ActivCast app.

2

IP address

Creates a direct connection without a cloud server.

3

QR code

If you have a mobile device and start the ActivCast app, you can scan the QR code displayed on the ActivCast mirroring

status screen.

4

Connection ID

The receiver has a unique ID. Creates a direct connection without a cloud server.

ActivConnect OPS-G IT Administration Guide 11

Tips for screen mirroring

Screen mirroring can be affected by external conditions such as bandwidth, network coverage, and security

settings. To help get the best experience when screen sharing, see the tips below.

Feature Tip

Ethernet Connect your receiving device to the network with a network cable. Ethernet is the most reliable

connection type.

Wi-Fi Check for wireless network interference.

Make sure the sending device is using the fastest 802.11 mode possible.

Switch to the 5 GHz mode.

Configure the router for optimal Airplay usage.

Display resolution on the

sending device

Mirroring high-resolution screens lowers the performance. Reduce the resolution of the sending device

until you achieve acceptable performance.

Bluetooth Turn Bluetooth off during screen mirroring. Bluetooth and 802.11 wireless can interfere with each other.

12 ActivConnect OPS-G IT Administration Guide

Security

To prevent unauthorized access or exploitation of your organization's resources, all ActivConnect OPS-G users should

take the appropriate steps outlined in the security policy.

IT administrators are also responsible for maintaining the device network security and meeting the organization’s

security regulations.

Security policy

1. All user and administrator passcodes must conform to your organization's policies. Passcodes should be

relatively long and contain a combination of uppercase letters, lowercase letters, numeric characters and

punctuation characters.

2. Change administrator passcodes every 3 months, or as required by your organization's policies.

3. Change user passcodes every 30 days, or as required by your organization's policies.

4. We recommend turning off the password visibility function.

5. Don't use the same passcode more than once.

6. Don't share your passcode with anyone else, including your manager or family members.

7. Don't send passcodes via email.

8. Don't reveal passcodes on questionnaires or security forms.

9. Don't hint at the format of a passcode (for example, “my family name”).

10. Don't write passcodes down.

11. Don't store passcodes on unencrypted devices.

12. Any user suspecting that their passcode has been compromised must report it to the IT administrator and

immediately change all their passwords.

13. Protect the device with antivirus software.

14. To protect confidential data stored on the device, we recommend using device encryption.

15. Don't install apps that are from unknown sources.

16. We recommend disabling notifications when the device is locked.

17. If the device is compromised, the ITadministrator is responsible for taking any necessary actions.

User requirements

1. Users must use the device only with data that is relevant and essential to their role.

2. Users must report all hardware and software faults to the IT administrator.

3. If a user suspects that unauthorized access to data has occurred via the device, they must report it in line with

the organization's policy.

4. Don't install any software that is not intended for users.

5. Users must not load pirated software or illegal content onto the device.

6. Applications must only be installed from sources approved by Android.

7. The device must be kept up to date with software updates provided by the manufacturer. Check for software

updates every month.

8. The device must not be connected to devices that don't have up-to-date and enabled antivirus protection. The

connected device must also comply with the organization's policy.

9. External devices must be encrypted in line with the organization's policy.

ActivConnect OPS-G IT Administration Guide 13

10. Users must be careful about using personal email accounts on the device. They must ensure that the

organization's data is only sent through the organization's email system. If a user suspects that company data

has been sent from a personal email account, either in body text or as an attachment, they must notify the

ITadministrator.

subject to change without notice.

14 ActivConnect OPS-G IT Administration Guide

ﻞﻴﻟدةرادإﺎﻴﺟﻮﻟﻮﻨﻜﺗتﺎﻣﻮﻠﻌﻤﻟا

TP-2094-AR-V02

لوﺪﺟتﺎﻳﻮﺘﺤﻤﻟا

لوﺪﺟتﺎﻳﻮﺘﺤﻤﻟا2

ﺔﻣﺪﻘﻣ3

تﻻﺎﺼﺗاﺔﻜﺒﺸﻟا4

تاداﺪﻋﻹا6

ﺔﻘﺑﺎﻄﻣﺔﺷﺎﺸﻟا9

ﻦﻣﻷا12

ﺔﻣﺪﻘﻣ

ActivConnect OPS-GﻮﻫزﺎﻬﺟAndroidيﻮﻗﻲﺗﺄﻳﻊﻣActivPanel.

ضﺮﻌﻳاﺬﻫﻞﻴﻟﺪﻟاﻲﻟوﺆﺴﻤﻟﺎﻴﺟﻮﻟﻮﻨﻜﺗتﺎﻣﻮﻠﻌﻤﻟاﺔﻘﻳﺮﻃﺐﻴﻛﺮﺗActivConnect OPS-G.

ﻦﻤﻀﻳاﺬﻫﻞﻴﻟﺪﻟاﺎﻣﻲﻠﻳـﻟActivConnect OPS-G:

•ﺐﻴﻛﺮﺗزﺎﻬﺠﻟاﻪﻘﻴﻠﻌﺗوﻰﻠﻋActivPanelماﺪﺨﺘﺳﺎﺑﺔﻣﺎﻋﺪﻟا.ﺔﺒﺳﺎﻨﻤﻟا

•ﻞﻴﻐﺸﺗ.زﺎﻬﺠﻟا

ActivConnect OPS-Gﻞﻴﻟدةرادإﺎﻴﺟﻮﻟﻮﻨﻜﺗتﺎﻣﻮﻠﻌﻤﻟا3

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