Samsung WW10H9600EW/EO Kasutusjuhend

WW10H9*****

WW90H9*****

Washing Machine

User manual

Imagine the possibilities

Thank you for purchasing this Samsung product.

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Content

Safety information 3

What you need to know about the safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Important safety symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Important safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Instructions about the WEEE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Installation 11

What’s included . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Installation requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Step-by-step installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Before you start 18

Initial settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Laundry guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Detergent Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Operations 25

Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Simple steps to start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Course overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Samsung Mobile Smart Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Samsung Smart Home app . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Samsung Smart Washer app . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Maintenance 43

Eco Drum Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Emergency drain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Recovery from freezing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Care against an extended time of disuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Troubleshooting 49

Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Information codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Speciﬁcations 51

Protecting the environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Fabric care chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Speciﬁcation sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Information of main washing programmes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

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INSTALLATION

Installation

Follow these instructions carefully to ensure proper installation of the washing machine and to

prevent accidents when doing laundry.

What’s included

Make sure all the parts are included in the product package. If you have a problem with the

washing machine or the parts, contact a local Samsung customer centre or the retailer.

3

4

8

10

9

2

1

5

7

6

1 Start button

2 Power button

3 Control screen

4 Door

5 Drum

6 Auto Dispense unit

7 Levelling feet

8 Debris ﬁlter

9 Emergency drain tube

10 Filter cover

Spanner Bolt caps Hose guide

Cold water supply hose Hot water supply hose Aqua pebble set

Bolt caps : The provided number (3 to 6) of bolt caps depends on the model.

Hot water supply hose: Applicable models only.

Aqua pebble set: 200 ml and 100 ml (MAX).

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INSTALLATION

Drain

Samsung recommends a standpipe in height of 65 cm. The drain hose must be connected through

the hose clip to the standpipe, and the standpipe must fully cover the drain hose.

Flooring

For best performance, the washing machine must be installed on a solid ﬂoor. Wood ﬂoors may

need to be reinforced to minimize vibration and/or unbalanced loads. Carpeting and soft tile

surfaces are not a good resistance to vibrations and may cause the washing machine to move

slightly during the spin cycle.

CAUTION

Do NOT install the washing machine on a platform or a poorly supported structure.

Water temperature

Do not install the washing machine in areas where water may freeze as the washing machine

always retains some water in its water valves, pumps, and/or hoses. Frozen water left in the

connection parts may cause damage to belts, the pump, and other components of the washing

machine.

Alcove or closet installation

Minimum clearance for stable operation:

Sides 25 mm Rear 50 mm

Top 25 mm Front 550 mm

If both the washing machine and a dryer are installed in the same location, the front of the alcove or

closet must have at least a 550 mm unobstructed air opening. Your washing machine alone does

not require a speciﬁc air opening.

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Before you start

Initial settings

When the washing machine turns on for the ﬁrst time, the welcome screen appears with the

Samsung logo. Follow the onscreen instructions to complete the initial settings. You can change the

initial settings later by accessing the Settings screen.

STEP 1 - Set Language

Set a preferred menu language.

1. Select a language.

2. Tap Next.

Deutsch

Français

Step 1 of 4. Set Language

STEP 2 - Set Date & Time

Set the current date and time.

1. Tap the arrows to set the time for each time element.

2. Tap Next.

Step 2 of 4. Set Date & Time

Previous Next

AM

01

DayMonth Year Hour Minute

01 01122014

PM

The default time is set to the 12-hour format.

To switch between the AM and PM elements, simply tap the corresponding element.

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BEFORE YOU START

STEP 3 - Set Auto Dispense

The Auto Dispense unit dispenses an appropriate amount of detergent and fabric softener into the

drum according to the course and cycle.

1. Both Auto Detergent and Auto Softener are set

to On by default. To change the setting, slide the

corresponding bar to O.

2. Set the Amount and the Water Hardness.

3. Set the Amount and the Concentration.

4. Tap Next.

Step 3 of 4. Set Auto Dispense

Auto Detergent

On On

Previous Next

Amount

Less Std. More

Soft Medium Hard Normal 2X High

Less Std. More

Amount

Water HardenessConcentration

Auto Softener

STEP 4 - Set Auto Update

Auto Update updates the ﬁrmware automatically for improved performance and/or to ﬁx known

bugs through communication with the update server. Once the ﬁrmware is updated, some

functions of the washing machine may not be available depending on the ﬁrmware version.

1. To update the ﬁrmware automatically, set Auto

Update to On.

2. Tap Done.

Step 4 of 4. Set Auto Update

On

Previous Done

The Auto Update function automatically updates the software for

performance improvement purposes ot to x bugs through

communicating with the update server. If you agree to this setting, it is

regarded as an agreement to running the auto update operation. When

the software is updated, some software features may become

STEP 5 - Run Calibration (recommended)

Calibration ensures accurate weight detection by the washing machine. Make sure the drum is

empty before running Calibration.

1. Tap Settings > Calibration > Start.

• The door will be locked during the operation.

• The drum keeps rotating clockwise and anticlockwise for several minutes.

2. When complete, the washing machine turns o automatically.

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BEFORE YOU START

1. Open the door, and pull out the Auto Dispense unit from the

washing machine.

2. Turn the left knob anticlockwise to open, and apply detergent

to the left compartment to the max line.

3. Turn the right knob anticlockwise to open, and apply fabric

softener to the right compartment to the max line.

4. Lock the knobs by turning them clockwise.

5. Reinsert the Auto Dispense unit in the original position.

Use caution when inserting the unit as the content may spill

out of the vents on either side.

6. Turn on Auto Detergent and Auto Softener.

See “Auto Dispense” on page 33.

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OPERATIONS

Operations

Screen

The actual screen may dier from the image below depending on the model.

Main screen

Most Used

Cotton

1hr 21min

12:00

AM

Temp.Rinse Spin

40°C 1200

Options

3

Start

3 4 5 6

7

1 2

C

otto

n

1

h

r

2

1m

i

n

B D

8A

C

Buttons

1 Course Tap to enter the course tile.

2 Settings Tap to enter the settings screen.

3 Temp. Tap to change the temperature for the current course.

4 Rinse Tap to change the rinse times for the current course.

5 Spin Tap to change the spinning speed for the current course.

6 Options Tap to enter the course options screen.

7 Start Tap to start an operation.

8 Favourite

Tap to add the current course conﬁguration to the Favourite list. You

can add up to 4 custom courses, which appear at the ﬁrst of the

course tile.

Information

A Most Used Displays the most frequently used course.

B Current course Displays the current course.

C Active option Displays an active option(s) for the current course.

D Estimated time Displays the estimated operation time for the current course.

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Status bar

12:00

AM

Auto Detergent If this indicator turns on, Auto Detergent is enabled.

Auto Softener If this indicator turns on, Auto Softener is enabled.

Door Lock

If this indicator turns on, the door is locked to prevent a door

opening during operation.

Child Lock

If this icon turns to a closed lock [

], the Child Lock is set

to prevent accidents by children or infants.

Network It displays the Wi-Fi network connection state.

Smart Control

If this indicator turns on, the washing machine can be

controlled on a mobile device.

Sound

If the icon turns to Mute [

], no sound is output.

Time The current time is displayed.

Quick panel bar

On the Quick panel bar, 6 items are available: Child Lock, Drum Light, Auto Detergent, Auto

Softener, Network, and Smart Control.

12:00AM

1. Tap the Status bar, or swipe it downward to display available items.

Child Lock Drum

Light

Auto

Detergent

Auto

Softener

NetworkSmart

Control

2. Tap to turn an item on/o, or change the current settings.

• For advanced settings, go to the settings screen, and make changes to your preference.

• Active items are lit while inactive items are greyed out.

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OPERATIONS

Options screen

Cotton

1hr 21min

12:00

AM

Temp.

40

Quick Wash Pre Wash Soaking

+

IntensiveEasy Iron

Spin

1200

Rinse

3

Start

1 2 3 4 5 7

6

1 Quick Wash Speciﬁc for less soiled clothing for a load less than 2 kg.

2 Pre Wash A preliminary washing cycle is added before the main wash.

3 Intensive The operation time for each cycle is longer than normal.

4 Soaking+ This is useful to remove stubborn stains on laundry.

5 Easy Iron This is useful to reduce wrinkles.

6 Delay End Use this to specify the end time of a selected course. See page 32.

7 Return Return to the main screen.

For details on each option, see “Options” on page 31.

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Simple steps to start

Most Used

Cotton

1hr 21min

12:00

AM

Temp.Rinse Spin

40°C 1200

Options

3

Start

T

em

p.

R

ins

e

Sp

in

4

0

°C

1200

3

1

4

2 3

1. Press the Power button to display the main screen.

2. On the main screen, tap the Course icon on the top centre to display the course tile.

3. Select a course. The washing machine supports 22 courses.

4. Change the course settings (Temp., Rinse, and Spin) if necessary.

5. Tap the Options icon at the bottom right corner. Then, select options and change the option

settings.

6. Tap Start.

• The washing machine has the default course settings and options available for each

course. You can accept the default or make changes to your preference.

• You can select a course on the main screen. Simply swipe the screen to the left to open

the next course. To return to the previous list, simply swipe to the right.

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OPERATIONS

Course overview

Standard courses

Course Description & Max load (kg)

Favourite

• Add the current course conﬁguration to the Favourite list, and

quickly access the course conﬁguration later. You can add up

to 4 custom courses, which appear at the ﬁrst of the course

tile.

-

Most Used

• The most frequently used course is displayed on the upper

left corner of the main screen by default.

-

Auto Optimal

Wash

• Auto Optimal Wash adjusts the detergent amount and

the course cycles according to the laundry weight and

contamination level. This is best used with the Auto Dispense

feature.

Max

Cotton

• For cottons, bed linens, table linens, underwear, towels, or

shirts.

• The washing time and the number of rinse cycles are

automatically adjusted according to the load.

Max

Synthetics

• For blouses or shirts that are made of polyester (diolen,

trevira), polyamide (perlon, nylon), or the like.

5

Denim

• Featuring a higher water level in the main wash and an extra

rinse cycle to ensure that no powder detergent remains.

3

Dark Garment

• Featuring additional rinses and reduced spinning to ensure

that the laundry is washed gently and rinsed thoroughly.

4

Super Speed

• Fast completion within 1 hour for daily items such as

underwear and shirts.

5

Super Eco Wash

• The Eco Bubble technology helps reduce power

consumption. Featured by low-temperature washing

eciency, Super Eco Wash compares its washing

performance and power saving to the conventional Eco

Bubble-less Cotton cycle.

4

Outdoor Care

• For outdoor clothes, skiwear, and sportswear that are made

of functional materials such as spandex, stretch, and micro-

ﬁbre.

2

Baby Care

• Featuring a high-temperature wash and extra rinses to ensure

that no powder detergent remains.

4

Wool

• Speciﬁc for machine-washable wool for loads less than 2.0

kg.

• The wool course features gentle cradling and soaking to

protect the wool ﬁbres from shrinkage/distortion.

• A neutral detergent is recommended.

2

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Course Description & Max load (kg)

Delicates

• For sheer fabrics, bras, lingerie (silk), and other handwash-

only fabrics.

• For best performance, use liquid detergent.

2

Bedding

• For bed spreads, bed sheets, bedding covers, etc.

• For best results, wash only 1 type of bedding and make sure

the load weighs less than 2.5 kg.

2.5

Spin • Featuring an additional spin cycle to remove water thoroughly. -

Rinse+Spin

• Featuring an additional rinse after applying fabric softener to

the laundry.

-

Eco Drum Clean

• Cleans the drum by removing dirt and bacteria from the drum.

• Perform once every 40 washes with no detergent or bleach

applied.

• Make sure the drum is empty.

• Do not use any cleaning agents for cleaning the drum.

-

Cotton

• Optimal performance with lower energy for cotton fabrics, bed

linens, table linens, underwear, towels, or shirts.

• For energy saving, the actual washing temperature may be

lower than speciﬁed.

Max

Specialty Cycle

Six specialty courses are designed to eectively remove speciﬁc types of stains and dirt that may

accumulate on speciﬁc types of activities ranging from household work to professional mountain-

climbing.

Course Description & Max load (kg)

Cooking&Dining • This course removes food spills and cooking stains eciently. 4

Gardening

• This course removes grass and mud/dirt stains and cleans

sweat and skin oils eciently.

4

Active Sports

• This course removes grass, soil, mud, light food stains, sweat,

and make-up eciently.

• Do not use this course for waterproof clothing. This may result

in damage to the waterproof or breathable capabilities.

4

Active Kids

• The Active Kids course is for most children’s clothing. This

course removes food, fruit juice, drinks, mud, soil, ink, and

crayon stains eciently.

4

Working&Everyday

• The Working&Everyday course is for lightly soiled clothing.

This course removes light ink and pencil stains and cleans

normal day to day stains eciently.

4

Hygiene Care • This course removes skin oils and blood stains eciently. 4

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OPERATIONS

Options

Available options dier depending on the course. Inactive options for a speciﬁc course are greyed

out.

Options Description

Quick Wash

• Speciﬁc for less soiled garments for loads less than 2 kg.

• It takes a minimum of about 15 minutes, depending on the conditions

such as the water pressure, water hardness, and/or extra options

selected.

• The Quick Wash time increases in this sequence: O > 15 min > 20

min > 30 min > 40 min > 50 min > 60 min.

• A recommended amount of detergent is less than 20 g (for a 2 kg

load).

Pre Wash • This will add a preliminary washing cycle before the main wash cycle.

Soaking+

• This option eectively removes stains by soaking the laundry.

• Each soak cycle tumbles the drum for 1 minute and stands still for 4

minutes. You can set the Soaking+ time between 30 minutes and 150

minutes.

Intensive

• For badly soiled laundry. The operation time for each cycle is longer

than normal.

Easy Iron

• The spinning speed decreases to reduce wrinkles.

• Set the spinning speed up to 800 rpm.

Delay End • The displayed time refers to the end time of a selected course.

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Update

When updates are available, the update notiﬁcation appears on the screen.

To check the current ﬁrmware version

1. Tap Settings > Update to display the current ﬁrmware version.

2. To update the ﬁrmware manually, tap Update.

To update the ﬁrmware automatically

1. Tap Auto Update on the Settings screen.

2. Slide the Auto Update bar to On. The update proceeds without notiﬁcation when updates are

available.

WARNING

Do not unplug the power cable of the washing machine or the router during the update.

Help

Refer to the user guide for product usage, and check the troubleshooting section against a

problem.

• Tap Settings > Help.

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OPERATIONS

Samsung Mobile Smart Control

This washer provides two dierent mobile control apps that you can use for controlling your washer

via a network connection.

Mobile apps that apply to the Smart Control feature of Samsung

smart washers

Samsung Smart Home

With the newly designed Samsung Smart Home app, you can access your washer on the move,

and control or check the operation status of your washer.

Download the “Samsung Smart Home” app from Play Store or Apple Store, and install on your

mobile device.

Samsung Smart Washer

The Samsung Smart Washer app lets you control the operation of the washer on your mobile

device in two categories: Indoor and Outdoor.

Download the “Samsung Smart Washer” app from Play Store or Apple Store, and install on your

mobile device.

Smart Control settings on the washer

To enable the Smart Control feature, choose a connection method to the mobile app.

Tap the Setup icon, and select Smart Control under the Network menu.

1. Choose a connection method to the mobile app.

Most Used

Cotton

1hr 21min

12:00

AM

Temp.Rinse Spin

40°C 1200rpm

Options

3

Start

1

2. Select “Samsung Smart Home” if you want to control the

washer through the Samsung integrated app.

Select “Samsung Smart Washer” if you want to control the

washer through the Samsung washer app.

12:00

AM

Language

Wi-Fi

Easy Connection

Smart Control

English

On

O

Network

Maintenance

AB

S

mart Contro

l

O

1

3. Once setup is complete, your changes are applied and you

may need to reconnect.

• Samsung Smart Home (Default)

• Samsung Smart Washer

12:00AM

1. You can select a connection method to external devices with

the Smart Control options.

2. Select “Samsung Smart Home” to remotely access devices through

the Samsung Smart Home app. Select “Samsung Smart Washer” to

Smart Control

Samsung Smart Home

Save

Samsung Smart Washer

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• By default, this product uses the newly designed Samsung Smart Home app as a

connection method, which is recommended.

• For iPhone models, the Samsung Smart Home app is scheduled to be available at the

Apple Store from the second half of 2014.

• In some countries, the Samsung Smart Home app may not be available. If this is the

case, use the Samsung Smart Washer app instead.

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MAINTENANCE

Maintenance

Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle.

Eco Drum Clean

Perform this course regularly to clean the drum and to remove bacteria from it.

1. Tap Course > Eco Drum Clean.

2. Move to the main screen, and tap Start.

The water temperature for Eco Drum Clean is set to 70 °C, which cannot be changed.

CAUTION

Do not use any cleaning agents for cleaning the drum. Chemical residue in the drum

deteriorates the washing performance.

Eco Drum Clean reminder

• The Eco Drum Clean reminder appears on the main screen once every 40 washes. It is

advisable to perform the Eco Drum Clean regularly.

• When you ﬁrst see this reminder, you can ignore the reminder (up to 6 times) by tapping

Remind later. From the 7th wash, the reminder does not appear. However, it appears again on

the second 40th wash.

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MAINTENANCE

Cleaning

Surface of the washing machine

Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing

machine.

Mesh ﬁlter

Clean the mesh ﬁlter of the water supply hose once or twice a year.

1. Turn o the washing machine, and unplug the power cord.

2. Close the water tap.

3. Loosen and disconnect the water supply hose from the

back of the washing machine. Cover the hose with a cloth to

prevent water from gushing out.

4. Use pliers to pull out the mesh ﬁlter from the inlet valve hole.

5. Submerge the mesh ﬁlter deeply in water so that the threaded

connector is also submerged.

6. Dry the mesh ﬁlter completely in the shade.

7. Reinsert the mesh ﬁlter into the water supply hose, and place

the water supply hose in the original position.

8. Open the water tap.

If the mesh ﬁlter is clogged, an error code of “4E” appears on the screen.

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Recovery from freezing

The washing machine may freeze when it drops below 0 °C.

1. Turn o the washing machine, and unplug the power cord.

2. Pour warm water over the water tap to loosen the water supply hose.

3. Disconnect the water supply hose, and soak it in warm water.

4. Pour warm water into the drum and leave it for about 10 minutes.

5. Reconnect the water supply hose to the water tap.

If the washing machine still doesn’t operate normally, repeat the above steps until it operates

normally.

Care against an extended time of disuse

Avoid leaving the washing machine unused for an extended time.

If this is the case, drain the washing machine and unplug the power cord.

1. On the main screen, tap Course > Cotton with an option of Quick Wash.

2. Empty the drum, and tap Start.

3. When the course is complete, close the water tap and disconnect the water supply hose.

4. Turn o the washing machine, and unplug the power cord.

5. Open the door to let air circulate through the drum.

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Samsung WW10H9600EW/EO Kasutusjuhend

Samsung WW10H9600EW/EO Kasutusjuhend

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