Juniper ACX500 Kasutusjuhend

ACX500 Universal Access Router Hardware Guide

Modified: 2016-06-23

Juniper Networks, Inc.

1133 Innovation Way

Sunnyvale, California 94089

USA

408-745-2000

www.juniper.net

Juniper Networks, Junos, Steel-Belted Radius, NetScreen, and ScreenOS are registered trademarks of Juniper Networks, Inc. in the United

States and other countries. The Juniper Networks Logo, the Junos logo, and JunosE are trademarks of Juniper Networks, Inc. All other

trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners.

Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify,

transfer, or otherwise revise this publication without notice.

ACX500 Universal Access Router Hardware Guide

The information in this document is current as of the date on the title page.

YEAR 2000 NOTICE

Juniper Networks hardware and software products are Year 2000 compliant. Junos OS has no known time-related limitations through the

year 2038. However, the NTP application is known to have some difficulty in the year 2036.

END USER LICENSE AGREEMENT

The Juniper Networks product that is the subject of this technical documentation consists of (or is intended for use with) Juniper Networks

software. Use of such software is subject to the terms and conditions of the End User License Agreement (“EULA”) posted at

http://www.juniper.net/support/eula.html. By downloading, installing or using such software, you agree to the terms and conditions of

that EULA.

Table of Contents

About the Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Documentation and Release Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Documentation Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Documentation Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Requesting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

Self-Help Online Tools and Resources . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

Opening a Case with JTAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

Part 1 Overview

Chapter 1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

ACX500 Universal Access Router Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

ACX500 Router Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

ACX500 Chassis Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

ACX500 Indoor Router Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

ACX500 Outdoor Router Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

ACX500 Outdoor Router with PoE Description . . . . . . . . . . . . . . . . . . . . . . . . . 8

ACX500 Routers Hardware and CLI Terminology Mapping . . . . . . . . . . . . . . . . . . . 9

ACX500 Indoor Routers Hardware and CLI Terminology Mapping . . . . . . . . . 9

ACX500 Outdoor Routers Hardware and CLI Terminology Mapping . . . . . . . 10

ACX500 Outdoor Routers with PoE Hardware and CLI Terminology

Mapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Packet Flow on ACX Series Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Protocols and Applications Supported by ACX Series Routers . . . . . . . . . . . . . . . . 15

Chapter 2 Chassis Components and Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Front Panel of an ACX500 Indoor Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Front Panel of an ACX500 Outdoor Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Front Panel of an ACX500 Outdoor Router with PoE . . . . . . . . . . . . . . . . . . . . . . . 37

Alarm Contact Port on ACX500 Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

LEDs on ACX500 Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

System LED on the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Gigabit Ethernet SFP and RJ-45 Port LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Management Port LEDs on the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . 42

GPS 1 PPS LED on the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Uplink Ports on ACX500 Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Gigabit Ethernet RJ-45 Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Gigabit Ethernet SFP Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

PoE Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Clocking Ports on ACX500 Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Chapter 3 Cooling System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Cooling System and Airflow in ACX500 Routers . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Chapter 4 Power System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

ACX500 Power Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Part 2 Site Planning, Preparation, and Specifications

Chapter 5 Preparation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Site Preparation Checklist for ACX500 Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Chassis Physical Specifications for ACX500 Routers . . . . . . . . . . . . . . . . . . . . . . 54

ACX500 Router Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Rack Requirements for ACX500 Indoor Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Cabinet Requirements for ACX500 Indoor Routers . . . . . . . . . . . . . . . . . . . . . . . . 58

Wall Requirements for ACX500 Outdoor Routers . . . . . . . . . . . . . . . . . . . . . . . . . 60

Pole Requirements for ACX500 Outdoor Routers . . . . . . . . . . . . . . . . . . . . . . . . . 60

Clearance Requirements for Airflow and Hardware Maintenance on ACX500

Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

ACX500 Indoor Router Chassis Dimensions and Clearance

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

ACX500 Outdoor Router Chassis Dimensions and Clearance

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

ACX500 Outdoor Router with PoE Chassis Dimensions and Clearance

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

ACX500 Router Grounding Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Grounding Points Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Grounding Cable Lug Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Grounding Cable Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

General Site Guidelines for ACX Series Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Chapter 6 Network Cable and Transceiver Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Understanding Fiber-Optic Cable Signal Loss, Attenuation, and Dispersion . . . . . 71

Signal Loss in Multimode and Single-Mode Fiber-Optic Cable . . . . . . . . . . . . 71

Attenuation and Dispersion in Fiber-Optic Cable . . . . . . . . . . . . . . . . . . . . . . 72

Calculating Power Budget and Power Margin for Fiber-Optic Cables . . . . . . . . . . 72

Calculating Power Budget for Fiber-Optic Cable . . . . . . . . . . . . . . . . . . . . . . . 73

Calculating Power Margin for Fiber-Optic Cable . . . . . . . . . . . . . . . . . . . . . . . 73

Chapter 7 Port Cable and Pinout Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Alarm Contact Port Pinouts for ACX500 Routers . . . . . . . . . . . . . . . . . . . . . . . . . . 75

External Clocking Ports Specifications on ACX500 Routers . . . . . . . . . . . . . . . . . . 77

Management Port Connector Pinout Information for ACX500 Routers . . . . . . . . . 77

Console Port Connector Pinout on ACX500 Routers . . . . . . . . . . . . . . . . . . . . . . . 78

ToD RS-422 and 1 PPS RS-422 Port Connector Pinout on ACX500 Routers . . . . 78

USB Port Specifications for ACX500 Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Chapter 8 Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

ACX500 AC Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

ACX500 Router AC Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

ACX500 DC Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

ACX500 Universal Access Router Hardware Guide

Chapter 9 ACX500 Timing Server Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Requirements and Specifications for Installing a GNSS Antenna . . . . . . . . . . . . . 87

Requirements for Installing a GNSS Antenna . . . . . . . . . . . . . . . . . . . . . . . . . 88

ACX500 Router GNSS Antenna Signal Gain Requirements . . . . . . . . . . . . . . 88

General ACX500 GNSS Antenna Mounting and Installation

Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Tools and Parts Required to Install the GNSS Antenna . . . . . . . . . . . . . . . . . . 91

Installing the ACX500 GNSS Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

ACX500 GNSS Antenna Power Specification . . . . . . . . . . . . . . . . . . . . . . . . . 93

ACX500 GNSS Antenna Surge Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Antenna Installation Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Requirements and Specifications for the Recommended GNSS Antenna . . . . . . 95

Antenna Selection Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Recommended GNSS Antenna Specifications . . . . . . . . . . . . . . . . . . . . . . . . 95

Trimble Bullet 38dB GPS L1 Antenna Specifications . . . . . . . . . . . . . . . . 95

Part 3 Initial Installation and Configuration

Chapter 10 Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Installing and Connecting an ACX500 Indoor Router Overview . . . . . . . . . . . . . . 101

Installing and Connecting an ACX500 Outdoor Router Overview . . . . . . . . . . . . 102

Chapter 11 Unpacking the ACX500 Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Parts Inventory (Packing List) for ACX500 Routers . . . . . . . . . . . . . . . . . . . . . . . 105

Unpacking the ACX500 Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Chapter 12 Installing the ACX500 Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Installing the ACX500 Indoor Router in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Mounting the ACX500 Outdoor Router on a Wall . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Mounting the ACX500 Outdoor Router on a Pole . . . . . . . . . . . . . . . . . . . . . . . . . 116

Weatherproofing the ACX500 Outdoor Router . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Weatherproofing Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Accessing and Weatherproofing the Interface Ports . . . . . . . . . . . . . . . . . . . 122

Weatherproofing the Interface Ports—Gigabit Ethernet SFP . . . . . . . . . 123

Weatherproofing the Interface Ports—Gigabit Ethernet RJ-45 . . . . . . . 128

Accessing and Weatherproofing the Management Ports . . . . . . . . . . . . . . . 133

Chapter 13 Connecting the ACX500 to Ground . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Connecting the ACX500 Router to Earth Ground . . . . . . . . . . . . . . . . . . . . . . . . . 135

Chapter 14 Providing Power to the ACX500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Connecting an AC Power Cord to the ACX500 Indoor Router . . . . . . . . . . . . . . . 139

Connecting DC Power Cables to the ACX500 Indoor Router . . . . . . . . . . . . . . . . 140

Connecting an AC Power Cord to the ACX500 Outdoor Router . . . . . . . . . . . . . . 142

Connecting a DC Power Cord to the ACX500 Outdoor Router . . . . . . . . . . . . . . . 146

Table of Contents

Chapter 15 Connecting the ACX500 to External Devices . . . . . . . . . . . . . . . . . . . . . . . . . 151

Connecting ACX500 Routers to Management Devices . . . . . . . . . . . . . . . . . . . . . 151

Connecting the Router to a Network for Out-of-Band Management . . . . . . 152

Connecting the Router to a Management Console . . . . . . . . . . . . . . . . . . . . 152

Connecting the ACX500 Router to an External Alarm-Reporting Device . . . . . . . 153

Connecting the ACX500 Router to External Clocking Devices . . . . . . . . . . . . . . . 154

Connecting 1 PPS Timing Devices to the Router . . . . . . . . . . . . . . . . . . . . . . 154

Chapter 16 Configuring Junos OS on ACX500 Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Performing Initial Software Configuration for the ACX500 Router . . . . . . . . . . . . 155

Part 4 Installing and Replacing Components

Chapter 17 Replacing Chassis Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Replacing a Console Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Removing a Console Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Installing a Console Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Replacing a Management Ethernet Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Removing a Management Ethernet Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Installing a Management Ethernet Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Replacing a Fiber-Optic Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Disconnecting a Fiber-Optic Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Connecting a Fiber-Optic Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Replacing an SFP Transceiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Removing an SFP Transceiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Installing an SFP Transceiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Part 5 Maintaining the Chassis and Components

Chapter 18 Maintaining Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Routine Maintenance Procedures for the ACX500 Router . . . . . . . . . . . . . . . . . . 169

Maintaining Cables That Connect to ACX500 Network Ports . . . . . . . . . . . . . . . 169

Maintaining the ACX500 Uplink Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Part 6 Troubleshooting Hardware

Chapter 19 Troubleshooting Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Troubleshooting Resources for ACX500 Routers . . . . . . . . . . . . . . . . . . . . . . . . . 175

Command-Line Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Understanding Alarm Types and Severity Classes on ACX Series Routers . . . . . . 176

Alarm Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Alarm Severity Classes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Verifying Active Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Monitoring System Log Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

ACX500 Universal Access Router Hardware Guide

Part 7 Contacting Customer Support and Returning the Chassis or

Components

Chapter 20 Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Chapter 21 Locating Component Serial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Displaying ACX500 Components and Serial Numbers . . . . . . . . . . . . . . . . . . . . . 183

ACX500 Chassis Serial Number Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Chapter 22 Packing and Returning Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Returning a Hardware Component to Juniper Networks, Inc. . . . . . . . . . . . . . . . . 185

Packing the ACX Series Router for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Guidelines for Packing Hardware Components for Shipment . . . . . . . . . . . . . . . 187

Part 8 Safety and Compliance Information

Chapter 23 General Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Definition of Safety Warning Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

General Safety Guidelines for Juniper Networks Devices . . . . . . . . . . . . . . . . . . . 193

General Safety Warnings for Juniper Networks Devices . . . . . . . . . . . . . . . . . . . . 194

Qualified Personnel Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Restricted-Access Area Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Preventing Electrostatic Discharge Damage to an ACX500 Router . . . . . . . . . . . 196

In Case of an Electrical Accident . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Chapter 24 Fire Safety Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Fire Safety Requirements for Juniper Networks Devices . . . . . . . . . . . . . . . . . . . . 199

General Fire Safety Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Fire Suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Fire Suppression Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Chapter 25 Installation Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . 201

Installation Safety Warnings for Juniper Networks Devices . . . . . . . . . . . . . . . . . 201

Intrabuilding Ports Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Installation Instructions Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Rack-Mounting Requirements and Warnings . . . . . . . . . . . . . . . . . . . . . . . . 202

Ramp Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

ACX500 Chassis Lifting Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Chapter 26 Laser and LED Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . 209

General Laser Safety Guidelines for Juniper Networks Devices . . . . . . . . . . . . . . 209

Laser Safety Warnings for Juniper Networks Devices . . . . . . . . . . . . . . . . . . . . . . 209

Class 1 Laser Product Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Class 1 LED Product Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Laser Beam Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Radiation from Open Port Apertures Warning . . . . . . . . . . . . . . . . . . . . . . . . . 211

Chapter 27 Maintenance and Operational Safety Warnings . . . . . . . . . . . . . . . . . . . . . . 213

Maintenance and Operational Safety Warnings for Juniper Networks Devices . . 213

Battery Handling Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Jewelry Removal Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Table of Contents

Lightning Activity Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Operating Temperature Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Product Disposal Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Chapter 28 Electrical Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

ACX500 General Electrical Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

In Case of Electrical Accident . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

General Electrical Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

General Electrical Safety Warnings for Juniper Networks Devices . . . . . . . . . . . . 220

Grounded Equipment Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Grounding Requirements and Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Midplane Energy Hazard Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Multiple Power Supplies Disconnection Warning . . . . . . . . . . . . . . . . . . . . . 222

Power Disconnection Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

General Electrical Safety Guidelines and Electrical Codes for Juniper Networks

Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

ACX500 AC Power Electrical Safety Guidelines and Warnings . . . . . . . . . . . . . . 224

ACX500 DC Power Electrical Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . 225

DC Power Electrical Safety Warnings for Juniper Networks Devices . . . . . . . . . . 226

DC Power Copper Conductors Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

DC Power Disconnection Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

DC Power Wiring Terminations Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Site Electrical Wiring Guidelines for Juniper Networks Devices . . . . . . . . . . . . . . 229

Distance Limitations for Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Radio Frequency Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Electromagnetic Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Chapter 29 Agency Approvals and Compliance Statements . . . . . . . . . . . . . . . . . . . . . . 231

Agency Approvals for ACX500 Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Compliance Statements for NEBS for ACX500 Routers . . . . . . . . . . . . . . . . . . . 235

Compliance Statements for EMC Requirements for ACX500 Routers . . . . . . . . 236

ACX500 Indoor Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

European Community . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Israel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Japan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

ACX500 Outdoor Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

European Community . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Japan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Compliance Statements for Environmental Requirements for Juniper Networks

Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Compliance Statements for Acoustic Noise for ACX500 Routers . . . . . . . . . . . . 238

ACX500 Universal Access Router Hardware Guide

List of Figures

Part 1 Overview

Chapter 1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Figure 1: Front View of the ACX500 Indoor Routers—AC Powered . . . . . . . . . . . . . 6

Figure 2: Front View of the ACX500 Indoor Routers—DC Powered . . . . . . . . . . . . . 6

Figure 3: Rear View of the ACX500 Indoor Router . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Figure 4: Bottom View of the ACX500 Outdoor Router . . . . . . . . . . . . . . . . . . . . . . 7

Figure 5: Top View of the ACX500 Outdoor Router . . . . . . . . . . . . . . . . . . . . . . . . . 7

Figure 6: Bottom View of the ACX500 Outdoor Router with PoE . . . . . . . . . . . . . . 8

Figure 7: Top View of the ACX500 Outdoor Router with PoE . . . . . . . . . . . . . . . . . . 8

Figure 8: ACX500 Indoor Router Interface Port Mapping—DC and AC Chassis . . . 10

Figure 9: ACX500 Outdoor Router Interface Port Mapping . . . . . . . . . . . . . . . . . . . 12

Figure 10: ACX500 Outdoor Router Interface Port Mapping . . . . . . . . . . . . . . . . . . 13

Figure 11: ACX Series Router Packet Forwarding and Data Flow . . . . . . . . . . . . . . . 14

Figure 12: ACX Series Router Packet Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Chapter 2 Chassis Components and Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Figure 13: Front Panel of the ACX500 Indoor Router—AC Chassis . . . . . . . . . . . . . 34

Figure 14: Front Panel of the ACX500 Indoor Router—DC Chassis . . . . . . . . . . . . 35

Figure 15: Front Panel of the ACX500 Outdoor Router . . . . . . . . . . . . . . . . . . . . . . 36

Figure 16: Front Panel of the ACX500 Outdoor Router—Management Ports . . . . 36

Figure 17: Front Panel of the ACX500 Outdoor Router—Interface Ports . . . . . . . . 37

Figure 18: Front Panel of the ACX500 Outdoor Router with PoE . . . . . . . . . . . . . . 38

Figure 19: Front Panel of the ACX500 Outdoor Router with PoE—Management

Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Figure 20: Front Panel of the ACX500 Outdoor Router with PoE—Interface

Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Figure 21: Sample Output Alarm-Reporting Device . . . . . . . . . . . . . . . . . . . . . . . . 40

Figure 22: Sample Input Alarm-Reporting Device . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Chapter 3 Cooling System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Figure 23: Cooling System and Airflow in the ACX500 Indoor Router . . . . . . . . . . 47

Figure 24: Cooling System in the ACX500 Outdoor Routers . . . . . . . . . . . . . . . . . 48

Part 2 Site Planning, Preparation, and Specifications

Chapter 5 Preparation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Figure 25: ACX500 Indoor Router Chassis Dimensions and Clearance

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Figure 26: ACX500 Outdoor Router Chassis Dimensions and Clearance

Requirements—Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Figure 27: ACX500 Outdoor Router Chassis Dimensions and Clearance

Requirements—Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Figure 28: ACX500 Outdoor Router with PoE Chassis Dimensions and Clearance

Requirements—Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Figure 29: ACX500 Outdoor Router with PoE Chassis Dimensions and Clearance

Requirements—Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Figure 30: Grounding Points on the ACX500 Indoor Routers . . . . . . . . . . . . . . . . . 67

Figure 31: Grounding Points on the ACX500 Outdoor Router . . . . . . . . . . . . . . . . . 67

Figure 32: Grounding Cable Lug . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Chapter 9 ACX500 Timing Server Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Figure 33: Antenna Clearance Requirement—Peripheral . . . . . . . . . . . . . . . . . . . . 91

Figure 34: Antenna Clearance Requirement—Field of View . . . . . . . . . . . . . . . . . . 91

Figure 35: Standard GNSS Antenna Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Part 3 Initial Installation and Configuration

Chapter 12 Installing the ACX500 Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Figure 36: Installing the Mounting Brackets to the Front of the ACX500

Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Figure 37: Installing the Mounting Brackets to the Rear of the ACX500

Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Figure 38: Installing the ACX500 Indoor Router in the Rack . . . . . . . . . . . . . . . . . . 111

Figure 39: Wall-Mounting Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Figure 40: Installing the Wall-Mounting Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Figure 41: Installing the ACX500 Outdoor Router onto the Wall-Mounting Kit . . . 116

Figure 42: Pole-Mounting Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Figure 43: Installing the ACX500 Outdoor Router onto the Pole-Mounting Kit . . 119

Figure 44: Securing the ACX500 Outdoor Router on the Pole . . . . . . . . . . . . . . . 120

Figure 45: Interface Port and Cable Inlet Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Figure 46: Removing the Weather Seal Cap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Figure 47: Removing the ACX500 Outdoor Router Cable Connector Unit . . . . . . 124

Figure 48: Installing a Transceiver on the ACX500 Outdoor Router . . . . . . . . . . . 125

Figure 49: Installing the ACX500 Outdoor Router Cable Seal on the Interface

Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Figure 50: ACX500 Outdoor Router Cable Connector Unit . . . . . . . . . . . . . . . . . . 127

Figure 51: Installing the ACX500 Outdoor Router Connector Screw . . . . . . . . . . 128

Figure 52: Removing the ACX500 Outdoor Router Weather Seal Cap . . . . . . . . . 129

Figure 53: Removing the Cable Connector Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Figure 54: Cable Connector Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Figure 55: Installing the ACX500 Outdoor Router Cable Seal on the Interface

Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Figure 56: Installing the ACX500 Outdoor Router Connector Screw . . . . . . . . . . 132

Chapter 13 Connecting the ACX500 to Ground . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Figure 57: Grounding Point Location on the ACX500 Indoor Router . . . . . . . . . . 136

Figure 58: Grounding Point Location on the ACX500 Outdoor Router . . . . . . . . . 136

Figure 59: Grounding Points on the ACX500 Indoor Router . . . . . . . . . . . . . . . . . 137

Chapter 14 Providing Power to the ACX500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

ACX500 Universal Access Router Hardware Guide

Figure 60: Connecting AC Power to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Figure 61: Connecting DC Power to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Figure 62: Power Terminal Location on the ACX500 Outdoor Router . . . . . . . . . 144

Figure 63: AC Power Cord Wires That Connect to the Power Source . . . . . . . . . . 144

Figure 64: Connecting AC Power Plug to the Router . . . . . . . . . . . . . . . . . . . . . . . 145

Figure 65: Power Terminal Location on the ACX500 Outdoor Router . . . . . . . . . 148

Figure 66: Connecting DC Power to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Chapter 15 Connecting the ACX500 to External Devices . . . . . . . . . . . . . . . . . . . . . . . . . 151

Figure 67: Ethernet Cable Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Figure 68: Ethernet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Figure 69: Routing Engine Console Cable Connector . . . . . . . . . . . . . . . . . . . . . . 153

Figure 70: Console Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Part 4 Installing and Replacing Components

Chapter 17 Replacing Chassis Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Figure 71: Ethernet Cable Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Figure 72: Ethernet Cable Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Figure 73: Connecting a Fiber-Optic Cable to an Optical Transceiver Installed in

an ACX Series Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Figure 74: Removing Transceivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Part 7 Contacting Customer Support and Returning the Chassis or

Components

Chapter 21 Locating Component Serial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Figure 75: Serial Number ID Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Figure 76: ACX500 Indoor Chassis Serial Number Label . . . . . . . . . . . . . . . . . . . 184

Figure 77: ACX500 Outdoor Chassis Serial Number Label . . . . . . . . . . . . . . . . . . 184

Part 8 Safety and Compliance Information

Chapter 23 General Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Figure 78: ESD Point on ACX500 Indoor Router . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Figure 79: Placing a Component into an Electrostatic Bag . . . . . . . . . . . . . . . . . . 197

List of Figures

ACX500 Universal Access Router Hardware Guide

List of Tables

About the Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Table 1: Notice Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi

Table 2: Text and Syntax Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi

Part 1 Overview

Chapter 1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Table 3: ACX500 Router Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Table 4: ACX500 Router Differences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Table 5: CLI Equivalents of Terms Used in Documentation for ACX500 Indoor

Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Table 6: CLI Equivalents of Terms Used in Documentation for ACX500 Outdoor

Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Table 7: CLI Equivalents of Terms Used in Documentation for ACX500 Outdoor

Routers with PoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Table 8: Protocols and Applications Supported by ACX Series Routers . . . . . . . . . 15

Chapter 2 Chassis Components and Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Table 9: Alarm Relay Contact Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Table 10: System LED on the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Table 11: Ethernet Port LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Table 12: Management LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Table 13: GPS 1 PPS LED on the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Table 14: RJ-45 Port Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Table 15: Gigabit Ethernet SFP Port Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Table 16: RJ-45 PoE Port Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Chapter 4 Power System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Table 17: Power Consumed by ACX500 Indoor Routers . . . . . . . . . . . . . . . . . . . . . 49

Table 18: Power Consumed by ACX500 Outdoor Routers . . . . . . . . . . . . . . . . . . . 49

Part 2 Site Planning, Preparation, and Specifications

Chapter 5 Preparation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Table 19: Site Preparation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Table 20: Physical Specifications of the ACX500 Indoor Router Chassis . . . . . . . 55

Table 21: Physical Specifications of the ACX500 Outdoor Router Chassis . . . . . . 55

Table 22: Physical Specifications of the ACX500 Outdoor Router with PoE

Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Table 23: Weight of the Mounting Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Table 24: Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Table 25: Rack Requirements and Specifications for the ACX500 Indoor

Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Table 26: Cabinet Requirements and Specifications for the ACX500 Indoor

Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Chapter 6 Network Cable and Transceiver Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Table 27: Estimated Values for Factors Causing Link Loss . . . . . . . . . . . . . . . . . . . 73

Chapter 7 Port Cable and Pinout Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Table 28: Alarm Contact Connector Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Table 29: Management Port Connector Pinout Information . . . . . . . . . . . . . . . . . . 77

Table 30: Connector Pinout for the Console Port . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Table 31: Connector Pinout for the TOD RS-422 and 1 PPS RS-422 Ports . . . . . . . 79

Chapter 8 Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Table 32: AC Power Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Table 33: AC Power Cord Specifications for the ACX500 Indoor Router . . . . . . . . 82

Table 34: DC Power Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Chapter 9 ACX500 Timing Server Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Table 35: Antenna Mounting Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Table 36: Standard Antenna Parts, Tools, and Other Required Items . . . . . . . . . . 92

Table 37: Electrical Power Specifications of ACX500 GNSS Output Connector

for Antenna Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Table 38: Trimble Bullet 38dB GPS L1 Antenna Specifications . . . . . . . . . . . . . . . 95

Table 39: Antenna Cable Specification for Trimble Bullet 38dB GPS L1

Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Part 3 Initial Installation and Configuration

Chapter 11 Unpacking the ACX500 Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Table 40: Parts List for an ACX500 Indoor Router . . . . . . . . . . . . . . . . . . . . . . . . 105

Table 41: Parts List for an ACX500 Outdoor Router . . . . . . . . . . . . . . . . . . . . . . . 106

Table 42: Parts List for the Wall-Mounting Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Table 43: Parts List for the Pole-Mounting Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Part 6 Troubleshooting Hardware

Chapter 19 Troubleshooting Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Table 44: Alarm Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Table 45: Alarm Output Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

ACX500 Universal Access Router Hardware Guide

About the Documentation

•

Documentation and Release Notes on page xv

•

Documentation Conventions on page xv

•

Documentation Feedback on page xvii

•

Requesting Technical Support on page xviii

Documentation and Release Notes

To obtain the most current version of all Juniper Networks

®

technical documentation,

see the product documentation page on the Juniper Networks website at

http://www.juniper.net/techpubs/.

If the information in the latest release notes differs from the information in the

documentation, follow the product Release Notes.

Juniper Networks Books publishes books by Juniper Networks engineers and subject

matter experts. These books go beyond the technical documentation to explore the

nuances of network architecture, deployment, and administration. The current list can

be viewed at http://www.juniper.net/books.

Documentation Conventions

Table 1 on page xvi defines notice icons used in this guide.

Table 1: Notice Icons

DescriptionMeaningIcon

Indicates important features or instructions.Informational note

Indicates a situation that might result in loss of data or hardware damage.Caution

Alerts you to the risk of personal injury or death.Warning

Alerts you to the risk of personal injury from a laser.Laser warning

Indicates helpful information.Tip

Alerts you to a recommended use or implementation.Best practice

Table 2 on page xvi defines the text and syntax conventions used in this guide.

Table 2: Text and Syntax Conventions

ExamplesDescriptionConvention

To enter configuration mode, type the

configure command:

user@host> configure

Represents text that you type.Bold text like this

user@host> show chassis alarms

No alarms currently active

Represents output that appears on the

terminal screen.

Fixed-width text like this

•

A policy term is a named structure

that defines match conditions and

actions.

•

Junos OS CLI User Guide

•

RFC 1997, BGP Communities Attribute

•

Introduces or emphasizes important

new terms.

•

Identifies guide names.

•

Identifies RFC and Internet draft titles.

Italic text like this

Configure the machine’s domain name:

[edit]

root@# set system domain-name

domain-name

Represents variables (options for which

you substitute a value) in commands or

configuration statements.

Italic text like this

ACX500 Universal Access Router Hardware Guide

Table 2: Text and Syntax Conventions (continued)

ExamplesDescriptionConvention

•

To configure a stub area, include the

stub statement at the [edit protocols

ospf area area-id] hierarchy level.

•

The console port is labeled CONSOLE.

Represents names of configuration

statements, commands, files, and

directories; configuration hierarchy levels;

or labels on routing platform

components.

Text like this

stub <default-metric metric>;Encloses optional keywords or variables.< > (angle brackets)

broadcast | multicast

(string1 | string2 | string3)

Indicates a choice between the mutually

exclusive keywords or variables on either

side of the symbol. The set of choices is

often enclosed in parentheses for clarity.

| (pipe symbol)

rsvp { # Required for dynamic MPLS onlyIndicates a comment specified on the

same line as the configuration statement

to which it applies.

# (pound sign)

community name members [

community-ids ]

Encloses a variable for which you can

substitute one or more values.

[ ] (square brackets)

[edit]

routing-options {

static {

route default {

nexthop address;

retain;

}

Identifies a level in the configuration

hierarchy.

Indention and braces ( { } )

Identifies a leaf statement at a

configuration hierarchy level.

; (semicolon)

GUI Conventions

•

In the Logical Interfaces box, select

All Interfaces.

•

To cancel the configuration, click

Cancel.

Represents graphical user interface (GUI)

items you click or select.

Bold text like this

In the configuration editor hierarchy,

select Protocols>Ospf.

Separates levels in a hierarchy of menu

selections.

> (bold right angle bracket)

Documentation Feedback

We encourage you to provide feedback, comments, and suggestions so that we can

improve the documentation. You can provide feedback by using either of the following

methods:

•

Online feedback rating system—On any page of the Juniper Networks TechLibrary site

at http://www.juniper.net/techpubs/index.html, simply click the stars to rate the content,

and use the pop-up form to provide us with information about your experience.

Alternately, you can use the online feedback form at

http://www.juniper.net/techpubs/feedback/.

About the Documentation

•

E-mail—Send your comments to techpubs-comments@juniper.net. Include the document

or topic name, URL or page number, and software version (if applicable).

Requesting Technical Support

Technical product support is available through the Juniper Networks Technical Assistance

Center (JTAC). If you are a customer with an active J-Care or Partner Support Service

support contract, or are covered under warranty, and need post-sales technical support,

you can access our tools and resources online or open a case with JTAC.

•

JTAC policies—For a complete understanding of our JTAC procedures and policies,

review the JTAC User Guide located at

http://www.juniper.net/us/en/local/pdf/resource-guides/7100059-en.pdf.

•

Product warranties—For product warranty information, visit

http://www.juniper.net/support/warranty/.

•

JTAC hours of operation—The JTAC centers have resources available 24 hours a day,

7 days a week, 365 days a year.

Self-Help Online Tools and Resources

For quick and easy problem resolution, Juniper Networks has designed an online

self-service portal called the Customer Support Center (CSC) that provides you with the

following features:

•

Find CSC offerings: http://www.juniper.net/customers/support/

•

Search for known bugs: http://www2.juniper.net/kb/

•

Find product documentation: http://www.juniper.net/techpubs/

•

Find solutions and answer questions using our Knowledge Base: http://kb.juniper.net/

•

Download the latest versions of software and review release notes:

http://www.juniper.net/customers/csc/software/

•

Search technical bulletins for relevant hardware and software notifications:

http://kb.juniper.net/InfoCenter/

•

Join and participate in the Juniper Networks Community Forum:

http://www.juniper.net/company/communities/

•

Open a case online in the CSC Case Management tool: http://www.juniper.net/cm/

To verify service entitlement by product serial number, use our Serial Number Entitlement

(SNE) Tool: https://tools.juniper.net/SerialNumberEntitlementSearch/

Opening a Case with JTAC

You can open a case with JTAC on the Web or by telephone.

•

Use the Case Management tool in the CSC at http://www.juniper.net/cm/.

•

Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).

ACX500 Universal Access Router Hardware Guide

For international or direct-dial options in countries without toll-free numbers, see

http://www.juniper.net/support/requesting-support.html.

About the Documentation

ACX500 Universal Access Router Hardware Guide

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